Frequently Asked Questions

No, our initial ‘Introductory Meeting’ is both cost and obligation free.

The meeting itself, which generally runs for an hour, provides you with the opportunity to ask us a range of questions and gain a deeper understanding of our core values, our approach to delivering financial planning advice, and our fee-for-service model. It also extends us a forum to learn about your needs, aspirations, concerns and drivers for seeking our assistance.

Put simply, it’s about determining if we are the right fit for one another.

There is no requirement to bring along any documentation at this early stage.

Should you choose to engage our services and proceed down the ‘Advice Pathway’, we will request that a copy of the following information is supplied:

• Payslips
• Most recent Tax Returns & Financial Statements
• Superannuation Member Statements
• Personal Insurance Policy Statements
• Investment Portfolio Valuations.

To support the above, we will also ask that you complete our ‘Financial Questionnaire’, which enables you to provide a quantitative overview of your financial position including detail on your assets, liabilities, income etc.

Financial planning fees are determined on a project by project basis and will vary between clients based on the specific needs and complexity of their situation. As NeoWealth Management is committed to being open and transparent with our fees, an estimate as to the cost of our professional services will be provided to you after the ‘Introductory Meeting’, when your personal needs have been fully identified.

It is important to highlight that all of our fees are represented as fixed dollar amounts, are agreed in advance and are clearly outlined in our advice documents.

All strategy documents, known formally as a Statement of Advice, are prepared in-house by your financial adviser. This personalised approach ensures that your NeoWealth Management adviser is across every aspect of your situation and is personally responsible for developing and documenting a strategy that satisfies your needs and objectives.

No. Although a comprehensive financial plan often provides the greatest outcome, we can limit our advisory services to your specific needs at the time, such as cash management and budgeting, investment analysis, superannuation and/or personal insurance.

Provided all required information is made available by you and relevant third parties (superannuation funds, insurers etc.), our ambition is to deliver advice within 4 weeks of the initial meeting.

It is worth noting however, this timeframe may well be shortened should you elect to limit our advisory services to a specific matter.

The advantage of being aligned to The Advice Exchange as our dealer group is that we are afforded direct access to some of the country’s leading technical specialists, economists and fund managers. We are also fortunate in that we have forged close relationships with respected accountants, solicitors and property advocates all of whom share in our view to place the client’s interest first.

So yes, from time to time we will seek the input of other professionals so as to ensure our clients receive the most appropriate advice.

We find there is a common misconception that financial advice is only relevant to those nearing retirement and/or who already have wealth. The simple fact is sound financial planning advice is relevant to all individuals irrespective of their age, income or financial position.

It is for this reason that NeoWealth Management does not have an entry criteria or minimum wealth requirement – we simply believe quality advice can extend every individual a benefit.